By Nikki Waller
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June 5, 2025
Help us break down barriers to homeownership in Evansville, IN! Streamline our intake process while taking the first step to launch your housing counseling career. Position Description: The Housing Counseling Intake Specialist will serve with HOPE of Evansville in Evansville, IN from August 2025-2026. HOPE of Evansville (HOPE) is part of the Housing Counseling Corps initiative of Housing Action Corps, an AmeriCorps VISTA program managed by Housing Action Illinois since 2010. Housing Counseling Corps members receive custom training, support, networking, and post-service employment opportunities in the housing counseling field, in addition to the traditional benefits of AmeriCorps VISTA. Learn more: housingactionil.org/americorps. HOPE of Evansville provides, promotes, and sustains affordable housing and credit counseling opportunities for low-to-moderate income families. HOPE operates three key affordable housing programs: foreclosure prevention, down payment assistance, and housing development. The Housing Counseling Intake Specialist will streamline our intake system and implement a communication system to engage clients from application to appointment. They will also work on grassroots outreach and marketing projects to help households learn about HOPE’s programs and identify potential pre-purchase clients to work towards homeownership. We are looking for candidates with a long-term interest in housing counseling or social services. They should be comfortable talking to community members and stakeholders, as well as demonstrate patience when helping clients. Willingness to learn about and improve our systems is a must! Member Duties HOPE is dedicated to working with low-to-moderate income households to break down barriers to homeownership. With rising demand for housing counseling services in Evansville, HOPE needs a dedicated VISTA to streamline our intake process to make our programs more accessible to the community and conduct outreach to ensure everyone who needs assistance is aware of our services. The Housing Counseling Intake Specialist will collect staff feedback, research best practices, and implement a centralized intake program to maximize the effectiveness and efficiency of our services. During service, they will also study for and take the HUD housing counseling certification exam to become a HUD certified housing counselor. To increase the reach of HOPE’s housing counseling programs, the VISTA will create a marketing and outreach campaign that includes attending networking meetings and outreach events. Additional Position Information: Service Address: 900 N Main St Evansville, IN 47711-5054 Supplemental Benefits: Yes, TBD Languages: N/A Field of Service : Community Outreach, Housing, Neighborhood Revitalization Skills: Communications, Counseling, Social Services Car Recommended: No